Wednesday, June 16, 2004
Complaining
Reading Audi left a voice mail on my phone the other day. "Hi this is Sharon. Just following up on your service. I wanted to check that everything was OK with it." Now, as I have posted elsewhere, I feel justified in thinking I was slightly ripped off. "Right," I thought. "I'm going to give them a piece of my mind." So I phoned Audi in a mood of righteous idignation. The conversation went something like this:
Receptionist: "Hello, Reading Audi"
Me: (blood boiling, keeping temper in check because it wasn't the receptionist's fault about the tyres) "I'm returning a a call from Sharon."
Receptionist: "I'll put you through."
Telephone: (I'm channelling my rage for the onslaught) plinkety plong (a few seconds of muzak).
Sharon: "Hello, this is Sharon, how can I help you?"
Me: (Rage is very nearly channelled, just a few more seconds before I unleash my wrath) "You rang about my service."
Sharon: "Oh yes, and how was it? Do you have any comments"
Me: "No everything was fine; couldn't be happier"
Receptionist: "Hello, Reading Audi"
Me: (blood boiling, keeping temper in check because it wasn't the receptionist's fault about the tyres) "I'm returning a a call from Sharon."
Receptionist: "I'll put you through."
Telephone: (I'm channelling my rage for the onslaught) plinkety plong (a few seconds of muzak).
Sharon: "Hello, this is Sharon, how can I help you?"
Me: (Rage is very nearly channelled, just a few more seconds before I unleash my wrath) "You rang about my service."
Sharon: "Oh yes, and how was it? Do you have any comments"
Me: "No everything was fine; couldn't be happier"
# posted by JeremyP : 2:01 pm
